PagerDuty, connected to the whole operation.
Route operating context to the channel or on-call workflow people already watch, while the evidence remains attached in Millwright.
Connector
- Publisher
- PagerDuty
- Category
- Notifications
- Support
- Catalog
01Capabilities
What the PagerDuty integration brings into view
Shared visibility
Page whoever is on call when a watched condition holds past its grace period.
Faster diagnosis
Connect PagerDuty notifications to trends, open work, and procedures so teams can move from condition to evidence faster.
Tools for people and agents
Operators, engineers, and Millwright agents work from the same scoped assets, source data, and cited operating context.
02Console demo
Send people back to the operating record.
See the workspace behind each notification: the asset, current condition, work, and procedures remain together after the message is sent.
- Overview
- Assets
- Alerts2
- Tickets6
- Telemetry
- Knowledge
Overview
Northwind Energy
over 24 hours
Wind 9.4 m/s
1 unacknowledged
None urgent
Recent alarms
View all- LINK-01 — Battery storage has stopped sending dataB-0106h 30m
- HEAT-07 — Weather station heater is drawing more current than usualW-0110h 55m
- TRB-18 — Turbine 6 blade heaters have been on all dayT-0615h 40m
- DOOR-05 — Substation building door was open for 20 minutesS-0101h 48m
Open tickets
View all- WO-4102Battery storage has stopped sending dataUnassigned
- WO-4099Turbine 6 — six-month inspectionD. Okafor
- WO-4098Turbine 3 — six-month inspectionD. Okafor
- WO-4095Turbine 5 — retorque tower flange boltsL. Bergman
- WO-4091Substation quarterly checkM. Whitfield
Where the power is going
Battery Storage
B-01
- Manufacturer
- CATL
- Model
- TENER · 6.25 MWh
- Serial
- CATL-TNR-10774
- Commissioned
- 09 Sep 2023
- Charge cycles
- 1,284
Sending no data since 15:30. The battery is still answering the site controller locally, so this looks like the link rather than the battery.
Triage
1Scheduled
2In progress
2Blocked
1Done
2HOW-BAT-002Procedure
Restarting the battery's modem
Applies toBattery StorageSierra Wireless AirLink RV55
Check the network light first
Hold the recessed reset for three seconds, then leave it alone: the lights cycle twice before the tunnel comes back. If the readings have not resumed in five minutes, the SIM has lost its provisioning — that is HOW-BAT-006, not a second reboot.
03Use cases
PagerDuty in a unified operations workspace
- Notify the responsible team with the asset and condition included.
- Keep approvals and follow-up connected to the operating record.
- Use existing channels while Millwright preserves the operating record.
04Millwright Console
A better way to work with industrial data.
PagerDuty becomes part of the same workspace as the site, assets, telemetry, ticketing, and operating knowledge. Crews and agents use that shared context to investigate and act faster.
05Questions
PagerDuty integration FAQ
What does the PagerDuty integration connect?
Page whoever is on call when a watched condition holds past its grace period.
How does Millwright work with PagerDuty?
PagerDuty remains the source system. Millwright connects its notifications to the rest of the operating context so teams can work from one asset view.
Can PagerDuty data appear in a unified operations dashboard?
Yes. The integration is designed to put PagerDuty in the same scoped workspace as the relevant asset, history, work, and procedures.
See it running on your own plant.
We are onboarding a small number of operations teams. Three questions, and we will be in touch.